Privacy Policy

1. Who We Are

Indolent Digital Services ("we", "our", "us") operates the website indolent.co and provides web design, software development, branding, remote administration, and consulting services. This policy explains how we handle your personal data.

2. What We Collect

We collect information that you provide directly, such as:

• Name, email address, and phone number when you contact us or request a quote
• Company name and project details when you engage our services
• Communication records (emails, messages) related to our work together

We also collect limited technical data automatically when you visit our website:

• IP address, browser type, and device information
• Pages visited and time spent on the site

3. How We Use Your Data

We use your personal data to:

• Provide and deliver our services
• Respond to your enquiries and communicate with you
• Improve our website and services
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contract: Processing necessary to fulfil our contractual obligations to you
• Legitimate interest: Processing necessary for our legitimate business interests, such as improving our services
• Consent: Where you have given explicit consent, for example to receive marketing communications
• Legal obligation: Where processing is required by applicable law

5. Cookies

Our website uses essential cookies required for basic functionality. We may also use analytics cookies to understand how visitors use the site. You can manage cookie preferences through your browser settings.

6. Data Sharing

We may share your data with:

• Service providers who assist us in delivering our services (e.g. hosting, email)
• Professional advisors where required
• Authorities where required by law

All third parties are required to handle your data securely and in accordance with applicable law.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. This includes encryption, access controls, and regular security reviews.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@indolent.co. We will respond within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact